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Privacy policy

Buttermilk Privacy Policy and Security
Buttermilk are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about how we protect your privacy.

Personal Information
Any personal information provided or to be gathered by Buttermilk is controlled by Buttermilk, Cooksland Industrial Estate, Bodmin, Cornwall, PL31 2QB.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the cards expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order. We also ask you for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new services and special offers. If you’d rather not receive this information, you may opt out.

How does Buttermilk protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. For further information please contact us via our contact page.

What about “cookies”?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the ability to store items in your shopping baskets between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping basket and purchasing them.

Will Buttermilk disclose the information it collects to outside parties?
Buttermilk will not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but we will notify you first and give you the opportunity to opt in or out. Also, we may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other companies and individuals to work on our behalf. Examples include sending postal mail and emails, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection Legislation.

Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Buttermilk possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but we will notify you first and give you the opportunity to opt in or out.

Your Consent
By using our web site, you consent to the collection and use of this information by Buttermilk. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Buttermilk welcomes your questions and comments about privacy. Please contact us via our contact page.

Buttermilk Privacy Policy and Security
Buttermilk are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about how we protect your privacy.Personal Information
Any personal information provided or to be gathered by Buttermilk is controlled by Buttermilk, Cooksland Industrial Estate, Bodmin, Cornwall, PL31 2QB.What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the cards expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order. We also ask you for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new services and special offers. If you’d rather not receive this information, you may opt out.How does Buttermilk protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. For further information please contact us via our contact page.

What about “cookies”?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the ability to store items in your shopping baskets between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping basket and purchasing them.
Will Buttermilk disclose the information it collects to outside parties?
Buttermilk will not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but we will notify you first and give you the opportunity to opt in or out. Also, we may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other companies and individuals to work on our behalf. Examples include sending postal mail and emails, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection Legislation.

Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Buttermilk possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but we will notify you first and give you the opportunity to opt in or out.

Your Consent
By using our web site, you consent to the collection and use of this information by Buttermilk. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Your Comments
Buttermilk welcomes your questions and comments about privacy. Please contact us via our contact page.

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